API Usability Testing

Make usable APIs

We help federal agencies build better APIs.

Our two GSA programs - (18F and the DigitalGov User Experience Program) - use real customer feedback and User Experience expertise to help reduce errors, simplify work-flow and increase customer use of your API. We teach you to conduct simple, easy usability evalutions and solve important problems. Because if you want people to use your API, it needs to be usable.

Our Goals

• Improve UX of government APIs
• Create a process for improving APIs in the future
• Expand GSA’s Usability Services into new a area

Blogposts and News

August 22, 2014

• API Usability Case Study: openFDA

August 18, 2014

• The Minimum Viable Building Blocks For a Federal Government API Hub

May 19, 2014

• Packaging Up API Usability Testing for Agency Re-Use

May 9, 2014

• Make Gov APIs Better with User Experience
• Can Anyone Actually Use The Data Your Agency Has Opened? - NextGov
• Usability Testing + Gov APIs = Best