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API Usability Testing

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Schedule

Questions:
* What were your major takeaways?
* What advice do you have for the other agencies?
* How do you think you can address these problems? * What do you think you could do in short order? What’s your low hanging fruit that you could do in 2 weeks?

Add in step to confirm by email - sessions

4 weeks - Invite partipants
3 weeks - Reserve room, webinar, etc.
2 weeks - Ensure everyone is confirmed.
1 week - Send confirmation emails with details
1 day - ‘See you tomorrow’ email to all
+1 day - Thank you emails to developers, ‘any suggestions on how we can facilitate’.
+1 day - Check-In Email to agencies, include survey, say that we’d love to check in in 2 weeks.
+2 weeks - Check in with agencies on improvements made?


A Collaboration of 18F and DigitalGov UX Program.