Fork me on GitHub

API Usability Testing

Your agency logo

Handout Template

[FRONT OF PAGE]

API Usability Review @ {Agency} {Names of Organizers}

Welcome to our API Usability Review. We’re very excited to be able to have you here to help make government APIs better.

Today, we’ll be reviewing the API programs of {Agency}. Three private industry developers have agreed to walk through the developer experience to . Our schedule will be:

These reviews will begin at the developer hub level. Then, as time permits, they will drill down to one or more individual API pages. Our reviewers will provide feedback on the following:

[BACK OF PAGE]

DigitalGov UX Program top usability problems worksheet

After each test session, list the three most serious usability problems you noticed. Serious problems are ones that affect a large group of users, or that interfere with critical tasks.

Reviewer #1

Reviewer #2

Reviewer #3

Usability problems discovered (“The User experienced a problem when…)

  1. Solution:

  2. Solution:

  3. Solution:


A Collaboration of 18F and DigitalGov UX Program.